Day to day operations of any funeral home or cemetery can be overwhelming. Whether your business serves 100 or 1000 you have the same management issues that face any business. Keeping the families you serve satisfied is one part of your business – and one that you and your staff are probably great at doing. R&A helps on all the other day to day issues that almost all businesses never have the time to address. R&A makes sure there is not dust on the policy and procedure manuals; handles personnel matters right away; and most importantly R&A communicates with your management to make sure they have the knowledge to do their job.
Policy/Procedure: Many businesses do not have a policy or procedure manual. Those that do have one, typically have not reviewed it in years. R&A helps customize policy and procedures to your business so you and your business have guidelines to make you better.
Personnel: There are two constants when addressing personnel issues – trying to keep everyone happy and solving problems. R&A helps with both by helping you create policies that make sense and overall increase moral. R&A is also there to help you and your business when problems present themselves.
Business Plan: Many people think business plans are the key to starting a successful new business. They are half right. R&A knows that a business plan is key to keeping a successful business too. R&A helps you start a business plan and then follow it so it helps your business grow and helps your business plan grow too.
Training: What good are the tools without the training? R&A works with everyone in your business, including the owner, manger, employee, to ensure they understand not only your business but the industry as a whole. With great training and education comes great businesses and leaders.